Last Updated: 24 June 2026
African Flair Boutique Safari Lodge ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and disclosed in accordance with applicable data protection laws, including the Protection of Personal Information Act, 2013 ("POPIA") of South Africa.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://www.africanflairsafarilodge.com/, use our services, contact us, or otherwise interact with us.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
We may collect and process the following categories of personal information:
Full name
Email address
Telephone number
Information submitted through contact forms
Information provided when making accommodation enquiries or reservations
Any other information you voluntarily provide
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Date and time of access
Pages visited
Referring website addresses
Website usage statistics
This information helps us improve website performance, security, and user experience.
We may use your personal information to:
Provide and manage our accommodation and hospitality services
Respond to enquiries and reservation requests
Process bookings and guest communications
Communicate important service-related information
Send marketing communications where legally permitted
Improve our website, services, and guest experience
Analyse website usage and trends
Detect and prevent fraud, abuse, or security incidents
Comply with legal and regulatory obligations
We will only process personal information where we have a lawful basis to do so.
With your consent or where permitted by law, we may send you information about our accommodation, special offers, promotions, and experiences.
You may opt out of receiving marketing communications at any time by:
Clicking the unsubscribe link in our emails
Contacting us directly
We will honour all unsubscribe requests promptly.
Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.
Cookies may be used to:
Remember user preferences
Enable essential website functions
Measure website performance
Analyse visitor behaviour
Improve website content and services
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
We do not sell your personal information.
We may share your information with:
Trusted service providers who assist in operating our website and business
Professional advisers, auditors, and consultants
Regulatory authorities where required by law
Law enforcement agencies where legally authorised
Successors in the event of a merger, acquisition, or business transfer
All third parties are required to protect personal information and use it only for authorised purposes.
Some of our service providers may process information outside South Africa.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place and that such transfers comply with applicable data protection laws.
We retain personal information only for as long as necessary to:
Fulfil the purposes outlined in this Privacy Policy
Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements
When personal information is no longer required, it will be securely deleted, destroyed, or anonymised.
We implement appropriate technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction
While we strive to use commercially acceptable safeguards, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Subject to applicable law, you may have the right to:
Access personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of personal information where legally permissible
Object to certain forms of processing
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us through the details provided on our website.
Our services and website are not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without appropriate parental consent, we will take reasonable steps to remove that information.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically.
If you believe your personal information has been processed unlawfully, you may lodge a complaint with:
The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
